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The energy market is failing small businesses in Essex

06 Dec The energy market is failing small businesses in Essex

The energy market is failing small businesses in East Anglia, as a new study reveals businesses are even scaling back staffing costs to compensate for rising energy bills.

The data also revealed SMEs are more concerned about the rising cost of energy and its impact on their business – than they are about the potential fall-out of Brexit.

Nearly three quarters (70%) of small businesses surveyed in East Anglia have seen the cost of their energy supply rise by at least £100 per year – with one in ten (11%) forking out an additional £500 or more, according to an independent survey commissioned by UTILITA ENERGY.

Its third annual Powering the UK High Street Report, looking into the treatment of small businesses by energy companies, also found nearly a quarter of micro-businesses in East Anglia (23%) have been forced to make staff redundant to reduce the cost of running their business – with more than a third (35%) reducing staff hours to pay for their energy.

Utilita specialises in providing tailored energy packages for small businesses; customers won’t be turned down for low credit ratings and are charged no upfront deposits.

Despite Ofgem’s announcement of its strategic review of the micro-business energy market, more than half of micro-businesses in East Anglia (56%) say they are still caught out with unexpected terms and conditions or costs when signing a new energy deal.

Shockingly, nearly a quarter (21%) are still asked to make large upfront deposits to secure their supply or are being placed on high tariffs (45%) as they’re seen as a credit risk.

Utilita CEO, Bill Bullen, said: “We commissioned our first annual Powering the High Street report in 2017 as we knew many micro-businesses found it hard and costly to engage with suppliers to find a better deal on energy.

“We’ve learned 61% of businesses surveyed in East Anglia do believe their provider gives them a fair deal.

“But there is a lot of work to do – it’s still concerning to see so many businesses worried about the cost of their energy rising and payment pressures and how this impacts their workforce. Further still, nearly a quarter (21%) of businesses are tackling inflexible payment terms and the same number (21%) are asked to pay crippling rates. This just isn’t fair.”

Utilita is one of Britain’s largest independent energy suppliers, now supporting more than 800,000 domestic and commercial customers across Great Britain.

Bill continued: “The country’s micro-businesses have a lot to contend with in today’s uncertain economy as business rates continue to climb and the power of the pound isn’t what it was – it is concerning that access to energy is such a huge concern for many.”

Utilita commissions its annual Powering the UK High Street report to understand the barriers microbusinesses are faced with in running their enterprises. The report questioned 1,000 microbusinesses in ten regions of the UK, including cafes, pubs, restaurants, hairdressers, convenience stores and other retail outlets.

There were 5.7 million small businesses in the UK last year, accounting for 96% of all businesses. This population fell by 0.5% from 2017 reflecting closures of smaller, non-employing businesses. This decrease in the business population is the first fall in these records, which began almost 20 years ago in 2000, and reflects the state of the UK’s high street today where business collapses and closures are rife.