13 Apr Essex & Herts Air Ambulance has been highly praised by CQC
Essex & Herts Air Ambulance (EHAAT) has been highly praised by independent healthcare regulator, the Care Quality Commission (CQC).
Following an inspection earlier this year, the CQC highlighted areas of outstanding practice at the Charity’s two airbases – in North Weald and Earls Colne – with no recommendations for further improvement.
Inspectors said: “The staff’s passion and commitment for the work that they did, from the most senior to the most junior post, was exemplary.”
CQC Inspectors measure effectiveness by asking the same five questions of all services – is the service safe, effective, caring, responsive to people’s need and well-led? In all cases the CQC inspectors found EHAAT to be meeting the criteria.
Inspectors looked at all areas of the Charity, from its clinical expertise, operations, staff support, customer service, feedback from patients and their families and work with other medical organisations.