31 May A team at Southend University Hospital has been shortlisted for a national safety award
A team at Southend University Hospital has been shortlisted for a Health Service Journal (HSJ) patient safety award for the hard work it does for urology cancer patients.
Ann French, Lead Urology Oncology Clinical Nurse Specialist, explained: “One of the top priorities we had as the Specialist Cancer Centre for Complex Kidney, Bladder and Prostate surgery for Essex was that the transition across Essex must be safe and must be coordinated effectively, so we’ve worked extremely closely with patients to create the system we now have on offer.
“We’ve set up the patient passport, which contains operation notes, blood results, x-ray reports and an overview of treatment, locally or in primary care, along with a discharge summary. When patients go home, which may be 60 miles away, if they need to see their GP or attend A&E, patients can use the passport so clinicians can understand their treatment. It also keeps patients in the loop.”
The Trust has also introduced a Patient Coordinator who is patient focussed and helps with any issues they may encounter, organising pre-assessments and tests on the same day, travel arrangements and being there meeting patients face-to-face at the pre-admission clinic.